Product delivery, handling costs and shipping: Delivery times: The jewelry will be mailed by a courier to your house at no additional cost to the address specified in the order within 7-14 business days. *We do not take responsibility for any shipment delays by any shipping companies or Israel Post. After the order is made and the payment is received in full, the process of design, casting, cleaning and polishing begins, as well as diamond settings in the item you ordered. We promise to finish preparing the jewelry as quickly as possible. Shipments in Israel: -If the customer agrees with the courier arrival Time and there is no response from the client (or the customer is not in the specified address at the specified time), the customer will bear the burden of paying for another shipment. -In order to avoid confusion and/or delay in receiving the shipment, make sure that the address is accurate and updated. If the address you submitted is not correct, please contact us to make a change of address. Please note that change of address may result in a delay in delivery. -The courier will contact you by telephone to arrange arrival, so it is recommended to be available after booking. Therefore, you should choose a convenient address for receiving the shipment at these times (for example, your work address). The Customer is responsible for all additional costs related to local and/or customs taxes.- – The Customer shall be liable for any loss or defect in the product once it has left the Studio. * Self-pickup from the studio-free. You can select a free self-pickup option from our studio. Once you have received confirmation that the package is ready for you, you will be able to arrive at the studio and pickup it by making an appointment only by telephone: +972-54-2138222, from 31 Hanaviim Street, Tel Aviv. If you decide to pick up your package from the studio, you should wait for a message from us that the item is ready and waiting for you. International shipments: Eco-Post: Approximate arrival time: 7-20 business days. Eco-Post is active in the following countries: USA, UK, Belgium, Italy, Austria, Germany, France, Canada, Denmark, Netherlands, Spain, Poland, Portugal, Sweden, Switzerland, Australia and Brazil. (Estimated arrival time for Australia and Brazil is two to three weeks). -In order to avoid confusion and/or delay in receiving the shipment, make sure that the address is accurate and updated. We are unable to change an address after the shipment has been shipped. *It is noted that delivery times are only speculation and we can not take responsibility for delays, customs delay times or additional charges that may be charged for the product at customs.